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Returns & Exchanges
At SaunaKits, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange any unworn products within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing